As a results-driven professional, I am always looking for new ways to refine old processes and maximize efficiency. I enjoy opportunities that allow me to help dynamic organizations strengthen their online, multimedia, technology, and communication strategies through enterprise architecture, business process management, BPMN 2.0, custom development/design, and ITIL 4. My strong work ethic and commitment to delivering high-quality products on spec, on budget, and on time, continues to help clients improve outcomes, products, and experiences.
I completed Bachelor’s and Master’s work at University of Hartford. I hold certifications and certificates in ITIL 4, IT Service Management through AXELOS Global Best Practices, BPM through the BPM Institute, and Organizational Design for Digital Transformation from the MIT Sloan School of Management.
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